While there may be a suspense account in the nominal ledger, the field for suspense in the control accounts section is blank. You need to open Settings option, choose Control Accounts and enter the nominal code.

This is due to one of the items on the invoice having no net or VAT value entered. You cannot raise Free of Charge invoices.

MANAGER with either no password, or the password that was set up for the data you are currently using.

You can configure Single User Line 50 to be run from more than one PC. However, you are limited to only one user entering Line 50 at any one time.

The order of these list boxes can be changed by clicking on the heading of the list box that you want to sort. For example, if you wish to sort by Balance, click on the heading æBalanceÆ.

This would happen if the client machine cannot see the data that is held on the server. This may be due to one of the following:
The server machine is not switched on or correctly logged onto the network.
The network connection for the data is not there, e.g. the H drive is not available. This could be caused by the drive being deliberately disconnected, or, the drives have been disabled by a log in problem on either the client or server. Such problems are common on peer-to-peer networks. (In such a case see your network administrator.)
The icon or shortcut properties are not set to the local C drive.

Double click on the transaction and more information will appear.

Go into Help, About, System info, and click on the Directories option.

On any batch entry screen, press the F6 function key to copy the exact details from the field above.

The program has a feature called Check Data, that not only checks for some accounting problems, but it also checks for data corruption. We recommend it is run every day and every time you run a major procedure such as your Month End. Any problems, especially errors, should be dealt with straight away.

Click on any part of that item line and press the F8 function Key. The F8 key deletes the line.

Yes. Click on the line below where you wish to insert the information, then press F7. This will insert a line.

On any batch entry screen, press the F6 function key to copy the field above exactly. If you use the SHIFT + F6 key on the relevant field, it will increment the details from the line above by 1.

The reason why this message is appearing is because there are no access rights set up within Sage. Every time you log on to the program, you must enter a log on name and if necessary a corresponding password. This must be unique for each user as no two users can log on with the same name. To set the access rights up, you must first enable the option on the settings menu. First select settings, then choose company preferences. Next select the tab heading called parameters and place a tick next to access rights. You should now be able to select the access rights option from the main settings menu, and in there create new login names for each of your users.

The Accounts package you are using is based on a double entry accounting principle i.e. every debit must be matched with an equal and opposite credit. When entering opening balances however, you are only required to enter one value, so in order to maintain this double entry principle, the program will enter the balancing debit/credit for you. The nominal code used will be that specified within the control accounts screen within the settings menu (Suspense default - 9998 ). If your opening balances "balance" before being entered into the program, you will end up with a zero figure on suspense, otherwise this code will display any difference.